Table of Contents
  1. Acceptance of Terms
  2. Description of Service
  3. Account Registration
  4. Subscription Plans
  5. Billing Authorization
  6. No Refund Policy
  7. Acceptable Use
  8. AI-Generated Content
  9. White-Label Rights
  10. Termination
  11. Dispute Resolution
  12. Evidence of Agreement
  13. Contact Information
  14. Meta (Facebook) Platform Integration

1. Acceptance of Terms

By accessing, registering for, or using the AstroAI platform ("Platform") operated by Astro AI Marketing LLC ("Company," "we," "us," or "our"), you ("User," "Agency," or "you") agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must not register for or use the Platform.

These Terms constitute a legally binding agreement between you and Astro AI Marketing LLC. Your continued use of the Platform following any modifications to these Terms constitutes your acceptance of those modifications.

2. Description of Service

AstroAI is a software-as-a-service (SaaS) platform that provides digital marketing agencies with white-label tools including AI-generated marketing plan creation, client onboarding forms, client portals, file storage, email automation, and agency dashboard management.

Astro AI Marketing LLC is a technology platform provider, not a marketing agency. We do not manage, run, or guarantee the results of any advertising campaigns. We provide tools that agencies use to serve their own clients. Any marketing outcomes are the sole responsibility of the subscribing agency and their clients.

3. Account Registration

To use the Platform, you must register and create an agency account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at info@astroaibots.com of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized use of your account.

You must be at least 18 years old and legally authorized to enter into binding contracts to register for the Platform.

4. Subscription Plans

The Platform is offered under the following subscription tiers:

All paid plans are billed on a monthly recurring basis. Prices are in United States Dollars (USD) and are subject to change with 30 days' notice. Plan features and limits may be updated from time to time.

By subscribing to a paid plan, you authorize Astro AI Marketing LLC to charge your payment method on a recurring monthly basis at the stated plan rate until you cancel your subscription.

5. Billing Authorization

By entering your payment information and subscribing to a paid plan, you explicitly authorize Astro AI Marketing LLC to charge your credit card, debit card, or other payment method on a recurring monthly basis at the price of your selected subscription plan. This authorization remains in effect until you cancel your subscription through your account dashboard or by contacting us at info@astroaibots.com. Charges will automatically renew each month on the same calendar date as your initial subscription date.

Your billing date is established on the date you first subscribe to a paid plan. If a billing date falls on a day that does not exist in a given month (e.g., the 31st), the charge will occur on the last day of that month.

You are responsible for ensuring your payment method remains valid and has sufficient funds. Failed payments may result in immediate suspension of Platform access. We may retry failed payments at our discretion. You agree to update your payment information promptly if your card expires or changes.

All charges are processed through Stripe, Inc., a third-party payment processor. By providing your payment information, you also agree to Stripe's terms of service, available at stripe.com/legal.

6. No Refund Policy

ALL SUBSCRIPTION FEES ARE STRICTLY NON-REFUNDABLE.

Once a billing period has begun and Platform access has been granted, no refund will be issued for any reason, including but not limited to: partial use of the Platform during the billing period, dissatisfaction with the service, failure to use the service, change of business circumstances, or cancellation mid-period.

By subscribing to a paid plan and receiving access to the Platform, you acknowledge and agree that you have received the service being paid for and that you are not entitled to a refund for the current billing period under any circumstances except as expressly stated in our Refund Policy.

Cancellation Policy: You may cancel your subscription at any time through your account dashboard settings. Upon cancellation, your subscription will remain active through the end of the current billing period. No charges will be made for subsequent billing periods following cancellation. Cancellation does not entitle you to a refund for any portion of the current billing period already paid.

For full details, please review our Refund Policy.

7. Acceptable Use

You agree to use the Platform solely for lawful business purposes and in accordance with these Terms. You agree not to:

We reserve the right to investigate violations and may suspend or terminate accounts found to be in violation of this section without prior notice.

8. AI-Generated Content

The Platform uses artificial intelligence (including the Anthropic Claude API) to generate marketing plans, ad copy, strategies, audience targeting suggestions, and other content ("AI-Generated Content").

AI-Generated Content is provided for general marketing guidance purposes only. You acknowledge and agree that:

9. White-Label Rights

Subject to your active paid subscription, we grant you a limited, non-exclusive, non-transferable license to brand the client-facing portions of the Platform (including the client portal, onboarding form, and related emails) with your agency's name, logo, and brand colors ("White-Label Rights").

White-Label Rights allow you to present the Platform's features to your clients as part of your agency's service offering. You may not represent the underlying Platform technology as your own proprietary software. White-Label Rights do not transfer any intellectual property rights in the Platform to you.

White-Label Rights are limited to your own client relationships and may not be sublicensed to other agencies or resellers.

10. Termination

We reserve the right to suspend or permanently terminate your account and access to the Platform, with or without notice, for any of the following reasons:

Upon termination, your right to access the Platform ceases immediately. We may, but are not obligated to, provide you with an opportunity to export your data prior to termination. No refunds are owed upon termination for policy violations.

You may terminate your account at any time by cancelling through your dashboard settings or by contacting us at info@astroaibots.com.

11. Dispute Resolution

These Terms and any dispute arising out of or related to your use of the Platform shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Comal County, New Braunfels, Texas. You hereby consent to personal jurisdiction and venue in such courts.

Prior to initiating any legal proceeding, you agree to first contact us at info@astroaibots.com and provide a written description of the dispute. We will attempt to resolve the matter informally within 30 days.

Limitation of Liability: To the maximum extent permitted by applicable law, Astro AI Marketing LLC's total cumulative liability to you for any claims arising from or related to the Platform shall not exceed the total amount paid by you in the 3 months immediately preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages.

12. Evidence of Agreement

Binding Agreement Record: When you register for an account on the Platform, we collect and permanently record the following information as evidence of your agreement to these Terms:

By completing registration, you acknowledge that the above records constitute binding evidence of your agreement to these Terms, our Privacy Policy, and our Refund Policy. These records are retained for a minimum of 7 years and will be submitted as evidence in any payment dispute, chargeback proceeding, or legal action.

Filing a chargeback or payment dispute with your financial institution does not void your agreement to these Terms. Any amounts successfully charged back through disputed transactions remain legally owed to Astro AI Marketing LLC and may be pursued through collections.

14. Lead Pool Marketplace Terms

The AstroAI Lead Pool is a marketplace feature that allows agencies to purchase individual business leads at variable prices. These terms apply in addition to all other sections of these Terms of Service.

15. Meta (Facebook) Platform Integration

The AstroAI client portal includes an optional Meta Ads reporting feature that allows agency clients to connect their Facebook Ad Account to view advertising performance data. By using this feature, you agree to the following terms in addition to all other provisions of these Terms of Service.

Authorization and Consent

When you connect your Meta account through the AstroAI client portal, you are authorizing AstroAI to access your Meta advertising data through the Meta Marketing API on your behalf. This authorization is established via Facebook's official OAuth 2.0 login flow. You may revoke this authorization at any time.

Permitted Use of Meta Data

AstroAI's access to your Meta advertising data is strictly limited to:

AstroAI will not use your Meta data to run, modify, pause, or manage any advertising campaigns on your behalf unless you separately engage AstroAI or your agency for such services under a distinct agreement.

Prohibited Actions

By connecting your Meta account, you confirm that:

No Guarantee of Data Accuracy

Reporting data displayed in the AstroAI portal is retrieved directly from the Meta Marketing API and is presented as-is. Astro AI Marketing LLC makes no warranty regarding the accuracy, completeness, timeliness, or fitness for any particular purpose of data returned by Meta's API. Discrepancies between data shown in AstroAI and data shown in Meta Ads Manager should be verified directly in Meta Ads Manager.

Token Storage and Security

To provide ongoing reporting without requiring you to re-authenticate constantly, AstroAI stores your Meta access token securely in our database (Google Firebase / Firestore) for up to 60 days. This token is encrypted in transit and stored in a secure, access-controlled environment. We implement industry-standard security measures to protect this token from unauthorized access.

Disconnection

You may disconnect your Meta account at any time from the Reporting tab of the client portal. Upon disconnection, your stored access token and ad account selection data are deleted from AstroAI's systems. You may also revoke access directly through your Facebook account settings at facebook.com/settings โ†’ Apps and Websites. Revoking access through Facebook will also invalidate the stored token in our system.

Meta Platform Policies

This integration is built on and subject to Meta's Platform Terms and Developer Policies. AstroAI's use of Meta's platform APIs complies with Meta's Platform Terms available at developers.facebook.com/terms. Any changes to Meta's policies that affect this integration may require changes to the feature or its availability.

In plain English: Connecting your Meta account lets you see your ad performance inside the client portal. We only read your data to show it to you โ€” we don't touch your campaigns, share your data, or use it for anything else. You can disconnect anytime.

13. Contact Information

For questions about these Terms of Service, please contact us:

These Terms of Service were last updated on March 18, 2026.